Personalisation is the key to building a loyal clientele. Clients have their own individual skin concerns, lifestyles and their own preferences when it comes to their treatment. By completing a comprehensive consultation, you will be equipped with all the information you need to design their experience for them.
Don’t feel pressured to sticking to a concrete routine, your facial routine can be flexible. By focussing on the treatment steps that will benefit the client the most, you will get more of a targeted result. For example, a client that complains of dull, rough skin would benefit most from the exfoliation and masking stages, whereas for a highly sensitised skin you may choose to omit exfoliation altogether.
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